T2045 & T2060
Frequently Asked Questions

see also Technical Notes
Performing A Hex Dump
Unlocking The Printer Menu
Restoring Factory Defaults In The Printer
Printing the Current Printer Setups
Online Single & Load
Connecting Printer To AS400
Setting Tear Position
Setting Top Of Form
Printing Via External Print Server
 
Performing A Hex Dump
Switch the printer off. Press the Online key and switch on the printer. Keep the Online key pressed until "Test Mode" is seen in the printer display. When the printer has completed it's initialization, press the key under "Next" and then the key under "H-Dump". Now put the printer Online and send your data from the system. The data will be printed in Hex format. When the printing has finished, set the printer to offline and feed the paper out.

To return the printer to normal operation, switch the printer power off, wait 10 seconds and switch the printer power back on again.
Unlocking The Printer Menu
To unlock the printer menu, switch the printer off. Press the Setup key and switch on the printer. Keep the Setup key pressed until "Online" is seen in the printer display. The menu is now unlocked and will remain unlocked until the power is switched off. If you wish to keep the menu unlocked during power off, then you must change the setting of the Menlock parameter within the menu.
Restoring Factory Defaults In The Printer
To restore the factory defaults within the printer, switch the printer off. Press all four  keys beneath the printer display and switch on the printer. Keep the keys pressed until "Initializing" is seen in the printer display. Your printer is now set to the factory default configuration.
Printing the Current Printer Setups
Switch the printer power on. Press the Setup key to enter the menu settings. Press the key under "Menu", then press the key under "Print" and your current configuration will be printed.
Online Single & Load
When trying to print on continuous stationery, the display may show "Online Single Load". This will occur if the printer is expecting to print on single sheet paper even though you may want it to print on continuous paper. To clear the error follow this procedure.
  • Take the printer off-line by pressing the Online key
  • Press the Setup key
  • Press the key under "Paperway" in the display
  • Select Tractor 1 (or Tractor 2 if fitted/required)
  • Press the key under "Set"
  • If the job still refuses to print try loading the printer with a single sheet of paper to clear the command. To do this remove the tractor feed paper and close the cover on top of the tractors but not the outside cover. You will see a guide into which put a single sheet of paper and press the key under "Load" in the display.
  • The printer should commence printing. If it does not, then press and hold the key under "LF/FF" to eject the single sheet. Now follow the instructions above again to select the Tractor. The display should read "OnLine Tractor Load". Load the tractor fed paper into the Tractors and press the key under "Load". The printer should now be ready to print. Check your software settings for the correct paper path type. Ensure that the display does not show "Manual" otherwise you will have to clear this error in the same manner as you have for Single sheet.
Connecting Printer To AS400
The AS400 computers will not have a printer configuration for the Tally printers so if you are wanting a configuration for the printer, we recommend that you select the configuration for the IBM Proprinter XL. You will also need to set the printer into the IBM emulation. In the list of IBM printer models on the AS400 this equates to IBM 42021.
Setting Tear Position
To set the Tear Position, follow these instructions in the order given.
  • Load the continuous stationery in the tractors and press the key under "Load" in the display. Set the printer to Offline.
  • Press the Setup key and then press the key under "Adjust" in the display. The display will now show "Head  TOF  Tear".
  • Press the key under "Tear" and the display will show the current setting in 1/72 inch. The printer will also perform a form feed. You can adjust the TOF position by pressing the keys under the < and > symbols to decrement or increment the value. To set the Tear by eye, press the keys under the < and > symbols in the display to set the perforation of the paper to the tear off edge of the top cover. To save the Tear position, press the key under "Set" in the display and then press the Setup key.
Setting Top Of Form
To set the Top Of Form (TOF) first set the Tear Position and then follow these instructions in the order given.
  • Open the printer top cover.
  • Press the Setup key and then press the key under "Adjust" in the display. The display will now show "Head  TOF  Tear".
  • Press the key under "TOF" and the display will show the current setting in 1/72 inch. The printer will also perform a form feed. The paper is fed to the position where the bottom edge of the first line printed is aligned with the tear edge of the top cover. The factory setting of the TOF is 12/72". You can adjust the TOF position by pressing the keys under the < and > symbols to decrement or increment the value. You can set values between 0 and 220/72" for fanfold paper. 
  • To store the setting of TOF, press the key under "Set" in the display and then press the Setup key.
Printing Via External Print Server
When sending data to the printer via an external print server, problems can be experienced if the interface type is set as bi-directional. You should set the interface type to Uni-directional. This needs to be set in the print server (if an option) and in the printer. To set the correct interface type in the printer, switch the printer on with the Online key pressed to enter test mode. Then repetitively press the key under "Next" in the display until the display shows "CX-Bid". Press the key under "CX-Bid" in the display, then press the key under either < or > symbols to select Off. Now press the key under "Set" in the display to save the setting. Return the printer to normal operation by switching the printer off and then back on again.